Applied improv is the practice of using techniques from improvisational theater to develop professional skills — not to entertain an audience, but to make teams more adaptable, communicative, and effective at work. CSz Portland has been using this methodology with organizations for over 30 years. The “applied” part is the point: no stage, no audience, no punchlines required.
How is applied improv different from improv comedy?
Theatrical improv produces a show. Applied improv produces a behavior change.
In a performance context, the goal is to be funny. In an applied context, the goal is to practice being a better listener, to get comfortable with ambiguity, to stop waiting for someone to hand you the script before you act. Same foundational exercises — radically different purpose. Participants in a CSz Portland workshop don’t need to be funny. They need to be present.
What skills does applied improv build?
The research is unambiguous on this. A 2025 longitudinal study published in ScienceDirect found that improv training significantly increased creative self-efficacy compared to control groups. The University of Helsinki documented measurable improvements in listening, spontaneity, performance confidence, and collaboration after dedicated improv coursework. Harvard Business Review has covered it twice — most memorably when researcher Francesca Gino found that the group that “communicated best wasn’t in a corporate office park; it was in an improv comedy class.”
In practice, the skills that build fastest are:
- Active listening — not just waiting for your turn to talk
- Adaptability — adjusting when the plan changes (and it always changes)
- Psychological safety — the willingness to contribute ideas without fear of judgment
- Co-creation — building on a colleague’s idea instead of replacing it with your own
- Presence — actually being in the room, not managing a to-do list in your head
These aren’t soft skills. They’re the behaviors that determine whether a team can move fast when conditions shift.
What happens in an applied improv session?
A typical CSz Portland session opens with exercises that lower inhibition and build trust — word-at-a-time storytelling, mirroring, name games. These aren’t warm-ups for their own sake; they’re the curriculum. Participants practice making decisions without complete information. They practice accepting and building on a colleague’s idea instead of redirecting it. They practice recovering gracefully when something goes sideways. The debrief at the end of each exercise ties the experience directly to the team’s actual work context.
No costumes. No audience. No pressure to be amusing.
Does anyone need prior experience?
None. Applied improv is not a talent-based activity. The exercises are designed so that the “mistake” is often more instructive than the “success.” Teams where some people are natural hams and others are quiet are exactly the teams that benefit most — the dynamic itself becomes material to work with.
If you want to understand whether the outcomes hold up over time, we’ve looked at that directly: does improv training actually work?
Who uses applied improv?
Organizations that have used applied improv methods include Google, McKinsey, PepsiCo, and hundreds of regional companies that need their teams to function well under uncertainty. The methodology is particularly well-suited to VUCA environments — Volatile, Uncertain, Complex, Ambiguous — because improv is structured practice in exactly those conditions.
CSz Portland has worked with 800+ organizations across the Pacific Northwest and beyond. The common thread isn’t industry or size. It’s teams that need to communicate better and move faster than their current patterns allow.
If you’re exploring what this looks like for your team, the Applied Improv Fundamentals workshop is the place to start — or read more about how improv builds stronger teams.
Andrew Berkowitz
Andrew Berkowitz is a Training Consultant at CSz Portland, where he connects organizations with applied improv training that builds stronger, more adaptive teams.